Emplicity's track record as a HR solutions provider is proven through client success stories that demonstrate our ability to provide cost effective outsourced human resources services that increase client efficiency!
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Human Resources Outsourcing Case Study - Instant Infrastructure for a New Brand
Mada Clothing Company
Company Background
After a glorious run starting and building Ezekiel Clothing, founder Vince De La Pena was looking for a new vibe. Known to many in the surf industry as a fashion guru and rainmaker, the former pro-surfer turned clothing mogul founded the concept behind a new brand called Mada. It was to be a hip, rock-inspired surf-lifestyle brand. Lots of glam. Lots of black.
Lots of work.
“We have bottled lightning. Now all we have to do is execute and get Mada to market,” says the seasoned industry veteran whose vision is to “put the special back into specialty.” Getting into specialty retailers will require a more disciplined approach than brands that go big and fizzle out in a few seasons. De La Pena wants to build a timeless brand, and a movement around it to fuel consistent growth.
Challenge
Finding loyal vendors, clients and employees was actually not the problem with the upstart fashion house. Getting the product out at fashion shows and in the faces of buyers at small shops on the west coast helped to build a buzz that landed Mada “Breakout Brand of the Year” nominations two years in a row by the Surf Industry Manufacturers’ Association. Executive director of SIMA, Sean Smith remarks that “now is the time for hip young brands to penetrate the market. Kids want a lot more out of fashion nowadays. They are very particular, looking to the more fashionable exclusive brands and styles. Mada is on the forefront of that movement and leads the pack with its slimmer cuts and more forward, trend-setting designs.”
With a successful round of private equity financing behind him, vendors chewing at the bit, a team of rabid surfers ready and willing to take the brand to market, Vince De La Pena was missing one thing: human resources (HR) infrastructure. Realizing his inability to hire a full-time HR director, De La Pena turned to Emplicity for help.
Results from Human Resources Outsourcing
Within a few weeks, the 8-employee company had an online human resources information system (HRIS), a group medical, dental, vision and life insurance plan, direct deposit and payroll services. Furthermore, the guidance and personal support of their Emplicity HR Coach, to help them get into compliance and up to speed with labor regulations and personnel procedures.
Getting the expertise and infrastructure that his more established peers at Quicksilver, Billabong and Hurley, Vince De La Pena can now begin to do what he does best. “I don’t have the overhead and this alone makes may life easier. I can now focus on building my brand.”
With retail sales exceeding $3 million in their 2nd year, Mada is poised to make it big in the surf industry through the vigilant efforts of its talented design and marketing crew. See them at www.madainc.com.
Professional Employer Organization (PEO) Case Study - Managing Growth with Resources
Home Loan Advisors
Company Background
Home Loan Advisors (HLA) is a privately held mortgage brokerage in the South Coast Metro in Orange County, California. HLA specializes in residential mortgage loans for the consumer refinance and purchase market. Helping the hardworking public save money with servicing its clients honestly, fairly and with the highest work ethics.
Challenge
President and founder of Home Loan Advisors, Jeffery Pittman wants to transition his mortgage loan brokerage to a full-service direct lending facility. Becoming a mortgage bank means much more to Pittman than the financial credentials and charters, and his vision to take HLA to the next level requires expertise and execution in his human capital strategy. Without the infrastructure nor a human resources specialist on staff in this critical stage, he gets help from a business advisor that helps him shop for a Professional Employer Organization (PEO) to fill the gap.
Solution - Human Resources Outsourcing
Jeff Pittman selected Emplicity to co-employ his staff and provide the much needed human resources infrastructure and support to take his 35 employee company to the next level. Designing and implementing a benefits package to rival his deeper-pocketed competitors, Emplicity’s HR experts implemented an online HRIS to make payroll, benefit administration and enterprise resources accessible to all stakeholders in the organization.
On the frontlines, Emplicity HR Coach, Julie Wolfe led the charge to helping Pittman to gain control of employee issues. “Quality people are the bread and butter of HLA’s success and Julie has been an integral part of our performance management programs,” says the former executive-turned entrepreneur. “Emplicity has been a critical resource for us when hot employee issues arise, and our HR Coach has been the catalyst to keeping our managers focused on the goal.”
Results from Human Resources Outsourcing
Through the implementation of Emplicity’s outsourced HR services, HLA has successfully made the transition to the prestigious mortgage banking industry.
Capitalizing on the consolidating mortgage loan industry, HLA is poised to finding top talent with its comprehensive benefits package and HR infrastructure.
Managers are more confident with the training and tools necessary to accommodate growth, and the HLA’s new infrastructure of benefits, administration, HR and payroll provide the scalability needed to stay efficient and profitable.
HLA plans its next branch opening up in fall of 2006 and continues on its upward trek despite industry-wide concerns of interest-rate increases. "As I was hiring more employees, I knew I was in need of assistance in the area of human resources. Emplicity helped me to make the transition from a small mortgage broker to a successful mortgage banker effortless," shares Pittman who is surely on his way to growth in years to come.
Human Resources Outsourcing Case Study - Focusing on Your Business
Pacific Research Group
Company Background
Wonder why your Big Mac always tastes the same, wherever you go? Ask the king of mystery shopping and you’ll understand why.
Helping brands like McDonald’s and Goodyear to manage their quality and consistency is what Anthony Chery does best. Instantaneously harnessing hundreds of “mystery shoppers” nationwide, Pacific Research Group (PRG) shops their clients’ retail establishments and instantly report their metrics back to clients within a few hours. For top tier brands, the deliverables that PRG provides gives them valuable feedback to manage quality and consistency of their brands.
Challenge
Contrasted to their highly advanced technologies in deploying staff and automating client reporting, PRG’s approach to HR was rather clumsy and cumbersome. Software programmer-turned entrepreneur Anthony Chery complains about the interruption of employee issues that would hold him back, “Before Emplicity, I was bombarded with payroll tax deposits and filings, employee legalities, learning and having to comply with complex labor laws…and at the same time, having to run my own company! I was out of control.”
Running a manual system of employee benefits and outsourcing his payroll were clearly not providing him a scalable and manageable solution to PRG. He needed help.
Solution - Human Resources Outsourcing
PRG turned to Emplicity to provide all of the mission critical administration necessary to his demanding high-tech staff. Getting out of the HR role was important to leveraging Anthony Chery’s time to help grow his company.
Immediately, Emplicity assumed and implemented a custom employee benefits package including:
- Group Medical Coverage with over 20 PPO, HMO and EPO options through Blue Shield, Kaiser Permanente, Universal Health Care, Sharp Health Care, Health Net.
- Dental PPO and HMO Options
- Vision Insurance
- 401(k) Retirement plan
- Life Insurance
Emplicity’s benefit administration team also took over the administration of new hires, maintenance and terminations. They even coordinated COBRA continuation coverage for any ex-employees.
Since we hired Emplicity as our co-employment partner, I have been able to stay focused on growing Pacific Research Group globally, and more importantly, start a new family. The service is completely turnkey and “I do not have to worry about health insurance, payroll taxes, employee lawsuits, nor do I have to hire and manage someone to learn and manage all these critical responsibilities.”
Results from Human Resources Outsourcing
Simplifying the employee management process from start to finish with the help of Emplicity has allowed Anthony Chery the focus time to streamline his marketing and operational processes. Creating and optimizing the technology that has become PRG’s communication delivery backbone, Chery has made significant gains in service delivery and support. He’s actually doing more with less, and his net profit has increased over 500% since he decided to outsource to Emplicity. Not bad for a guy who just learned how to change a diaper with one hand.
