Toxic Environments Can Affect Employee Morale… And Your Company’s Bottomline
A ‘toxic work environment’ is more than a phrase used by potential candidates to explain why they’re pursuing an opportunity at your firm. It is a real, growing problem and is industry agnostic. If the symptoms are not rapidly recognized they can cause a problem with your employee morale and subsequently your company’s bottom-line. Not sure if your office has hints of toxicity? Here are some signs or symptoms that your workplace could be in danger of being affected: High Stress Environment. The nature of your business is relatively intense and there are minimal periods of downtime to allow your team to rest and recover. Unrealistic Expectations. When management sets unrealistic expectations for team members, it can be interpreted that they’re being set up to fail or they will burn out trying to meet these expectations. Dysfunctional Leadership. Management’s actions can be interpreted as immature or dysfunctional when team members feel like their management team isn’t being fully transparent with important details. Lack of communication, empathy, and morality can further give this impression – even if it’s not a reality. Blame Games. When things get tough, finger pointing and blame games begin. Team members or management may not want to take ownership for problems, including missed deadlines or budget, and will make excuses to cover their own performance. Low Morale. Employee morale may be affected as a result of a toxic environment, which can spill into every day activities and interactions with customers or clients. Customers will take their business elsewhere if they don’t like the service received – and that hurts your bottom-line! Do not despair if some of these items sound familiar. Your workplace can have the toxicity removed and return to the robust and vibrant office that it once was! If you’re a manager or member of an executive team, you have more direct impact into what actions are taken and how quickly they’re implemented. Group together with your team and create open communication channels to determine strategies for a ‘detox’ of your company. These preventative measures can include suggestion boxes, an open door policy, accountability procedures for all levels of employees, and even employee reward and recognition programs. If you’re a bit lower on the company totem pole, try to find a member of your executive or management team that you feel comfortable with and trust to address the concerns. You can create a list of ideas and describe your feelings on the environment in a mature, respectful manner without being too emotional. Your HR Team should be able to help with any questions or concerns you may have about the subject. Reach out to Emplicity today to learn more about workplace toxicity by visiting www.emplicity.com or calling 1-877-476-2339 today!